Privacy statement

Privacy Policy

Introduction

Anne Margrethe Art by Anne Margrethe Bjerkebro (Register of Business Enterprises, org.no.
919 135 891) is committed to processing personal data in a reassuring and trust-inspiring manner in connection with your visit and use of our websites: annemargrethe.com, annemargretheart.com, amart.no, annemargrethe.no and annemargretheart.no, as well as mailchimp.

This privacy policy (“Privacy Policy”) contains information you are entitled to when information is collected from our websites, and general information about how we process personal data.

The purpose of this Privacy Policy is to inform you about your rights, as well as our policies and procedures for processing the personal information we receive from you through your use of the Anne Margrethe Art website/online store.

The privacy policy is subject to Norwegian law and may be updated from time to time, including as a result of changes in applicable privacy legislation or because the services available on the website are expanded or changed. We will notify you if this requires new consent from you. You will always find the latest version of Anne Margrethe Art's privacy policy on the website.

Please read this statement carefully to get a clear understanding of how we collect, use, protect or otherwise process your personal information.

Consent

In order to use the services available on our website, it is necessary for you to provide us with certain requested personal information. If you do not wish to provide us with such necessary information, we unfortunately cannot provide you with access to the requested service.

By using services on Anne Margrethe Art's website, you confirm that you have read, understand and consent to the content of this Privacy Policy and to our processing of your personal data.

You can withdraw your consent at any time by contacting us. However, please note that this may result in us no longer being able to provide our services to you.

If children under the age of 16 have provided us with personal information, we will delete the information as soon as we become aware of the matter. Guardians can contact Anne Margrethe Art.

Data controller

Anne Margrethe Art at Anne Margrethe Bjerkebro is the data controller for the processing of personal data in connection with our business in accordance with the personal data legislation in force at any time. Data controller means the person who determines the purpose of the processing of personal data and which tools will be used. It is the data controller who has the overall responsibility for the processing of your personal data.

What is personal data?

Personal data means information that can be linked to a natural person, for example information about name, place of residence, telephone number and email address. Processing refers to any use of personal data, such as collection, registration, compilation, storage and disclosure.

What personal data do we process?

By using our services on our websites, we may process your personal data, including, but not limited to:

  • Address
  • Payment history, including date and time, amount charged, debit, credit card information, and other related transaction details.
  • Username
  • Email address
  • Company name
  • Information about your use of our websites, for example your search history and which subpages are visited in the online store.
  • Device types
  • Contact information
  • IP addresses
  • Comments and activity log
  • Mail tracking
  • Name
  • Browser settings
  • Operating system
  • Password (encrypted for us)
  • Telephone number
  • Traffic data

How to obtain the information:

We process personal data that you provide via forms on our websites, for example:

  • Contact form or sign up for our newsletter/customer club
  • Registration for courses, webinars e.l.
  • Downloading of f.eks. e-book, guide, template e.l.
  • Purchase of courses, services or products on Anne Margrethe Art's website
  • Comment field

Purpose of the information collected:

We are committed to processing personal data in a way that allows you to feel confident that information about you is treated confidentially.

We process personal data that is necessary for you to benefit from our services and use our websites.

We will process personal data that we receive directly from you or through technical means (such as automatic registration via our servers) for the purposes described below and to be able to provide, monitor and analyze the use of services and the websites as well as carry out maintenance and improvements.

The purpose of our processing of your personal data is to serve your use of services and the website in the best possible way.

When you provide personal data to access our services and websites, we will process your personal data to:

  • Provide access to our products and services
  • Sending out relevant information
  • Handling customer service
  • Offer you free tips, e-books, guides m.m.
  • Provide you with information about the most relevant products and services

We will not use your personal information for any purpose other than that specified, unless you have expressly consented to its use for another purpose.

How the information is stored:

Information collected through forms on our websites. This is stored in our CRM system in Mailchimp, Facebook, messenger, Instagram, Microsoft Office, as well as Shopify which is used for the online store. These are the systems we use to store customer data and automate marketing communications.

The information is stored until you request that it be deleted or until it has been inactive for 2 years, unless otherwise required by law.

Information will be deleted upon request by contacting us.

How to delete your personal data:

Information will be deleted upon request by contacting Anne Margrethe Art post@annemargrethe.com

Disclosure of information to third parties?

Personal data is not shared with external third parties, unless you wish to use payment options from our subcontractors such as Vipps, PayPal, Klarna, Mastercard, America Express or Visa. These subcontractors may process personal data on our behalf.

If we were to disclose personal data to organizations that perform services on our behalf, we will require that the service providers only use such personal data for the purpose of providing such services to us and we will obtain the guarantees deemed necessary for the protection of your personal data for that purpose.

All third parties who receive personal data from us are obliged to follow our standards for processing personal data or equivalent standards, as well as obligations arising from the applicable data protection legislation at any time.

If required by law or there is suspicion that a crime has been committed in connection with the use of our services, personal information we have stored about you may be disclosed to public authorities.

If personal information may be transferred to another organization in connection with a merger, financing, reorganization or dissolution transaction of all or part of us, we will only do so if the parties involved have entered into an agreement in which the collection, use and sharing of the personal information is limited to the purposes related to the transaction, including a provision as to whether or not the transaction will proceed, and the personal information will only be used by the parties involved to execute and complete the transaction. If another company acquires us or our business or assets, that company will have access to the personal information collected by us and will assume the rights and obligations regarding your personal information as described in this Privacy Policy.

Third-party links

From time to time, at our discretion, we may include or offer third-party products or services on our websites. We may also have links on our websites to other websites that are not under our control. These links are provided for your convenience only. These third-party websites have separate and independent privacy policies. We encourage you to read the privacy policies of each website you visit. We are not responsible for the content or activities of these websites.

Security

The protection of your personal information is important to us. Therefore, we do our best to maintain and use reasonable measures for the physical and technical security of offices and information storage facilities, to prevent the loss, misuse, unauthorized access, disclosure or modification of your personal information.

Your personal data is processed behind secured networks and is only accessible to a limited number of persons who have special rights to such systems and who are required to treat the personal data confidentially. We use computer systems with limited access, located in facilities with physical security measures.

We evaluate our data collection, storage and processing practices, including physical security measures, to protect against unauthorized access to our computer systems.

All payment transactions are processed through a gateway provider and are not stored or processed on our servers. Additionally, all debit and credit card information you provide is encrypted via SSL (Secure Socket Layer) technology.

If an employee of Anne Margrethe Art misuses your personal data, this will be considered a serious breach for which we may take disciplinary action, including termination. If an individual or organization misuses personal data they have received to assist in the delivery of our services and websites, this will be considered a serious breach for which we may take appropriate action, including termination of agreements between us and the individual organization.

In the event of any discrepancies regarding your personal information, we will notify you via email within 4 business days.

Cookies

The online store uses cookies on our website to ensure functionality on the website, analyze web traffic and see which areas of our website you have visited.

Transfer of personal data abroad

Your personal data may be transferred within the European Economic Area and other countries deemed by the European Commission to provide adequate protection for personal data on the basis of Article 45 of Regulation (EU) 2016/679. Your consent to this Privacy Policy constitutes your consent to this transfer.

Your rights

As a user of our website, you have, subject to the limitations imposed by applicable data protection legislation, the right to access your personal data and to know how it is being processed. You may also request rectification, erasure and restriction of the processing of personal data we store about you.

You can withdraw your consent at any time and all data about you will be deleted except for what is necessary according to f.eks. the Accounting Act if you are a paying customer.

Contact information

If you would like to request access, correction or deletion of personal data or if you have questions or requests about this Privacy Policy, our processing or wish to complain about our processing, you can contact Anne Margrethe Art at:

Telephone: +47 95099923
Emailpost@annemargrethe.com

Postal address: Anne Margrethe Art by Anne Margrethe Bjerkebro, Østre Jansrud 17C, 1383 Asker.

You also have the right to file a complaint with the Danish Data Protection Authority regarding any matter concerning the processing of your personal data. Contact information is available at www.datatilsynet.no.